Contact Us

Within 24 hours, we dispatch your order. Depending on the delivery method selected at checkout, you may receive your order on the same day or within a span of up to 10 days.

Our return and exchange policy allows for the return of items under specific conditions. For detailed information on our policy, including exceptions, time frames, and procedures, please refer to our website’s refund policy section at Total Ink Solutions Refund Policy

To change your shipping address in WooCommerce, follow these steps:

1. Log in to your account at Total Ink Solutions Portal.
2. Access your profile data.
3. In your profile, you’ll find options to edit, add, or remove your shipping and billing addresses.

This process allows you to update your address details as needed for future orders.

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To receive customer support, you can contact us at:

• Phone: (877) 937-6400
• Email: support@totalink.com

Our support hours are:

• Monday to Friday: 8 am – 4:30 pm EST
• Saturday: Hours vary by location
  • New Jersey: 8:00 am – 1:00 pm EST
  • Florida: 8:00 am – 12:00 pm EST

For any queries, feel free to reach out during these hours. We’re here to help!

We currently only ship within the United States and to Puerto Rico. Unfortunately, international shipping outside of these regions is not available at this time.

Whether your items will come in one package depends on the size of the items, the shipping carrier you choose, and the total weight that the carrier can handle. This means that your order might be divided into multiple packages based on these factors.